Our Team

Cynthia A. Ricketts

Founding Partner

Email: cricketts@rcllp.com
Office: 1-602-385-3372

Education:
J.D., Arizona State University College of Law
Order of the Coif
Associate Editor, Arizona State Law Journal
B.A., Smith College

Admissions:
Arizona

Biography

Cynthia A. Ricketts is one of the co-founding partners of Ricketts Case, LLP. Cindy is a lifelong resident of Phoenix, Arizona, and is admitted in the State of Arizona.

Prior to founding Ricketts & Case, Cindy was the most senior woman partner in the Phoenix office of DLA Piper LLP (US), the largest global law firm. She co-founded DLA’s Phoenix office in 2007 and served as that office’s hiring partner and pro bono coordinator.

Cindy has extensive experience in a variety of complex consumer and employment class action defense and commercial litigation matters. She has served as lead or co-lead counsel in numerous matters involving trade secrets, breach of non-compete and anti-solicitation agreements, unfair competition, employment discrimination, wrongful termination, consumer and employer class action defense, director and officer liability, fraud, racketeering, securities fraud, failed thrifts, breach of contract, breach of warranty, product liability, receiverships, construction disputes, homeowner association disputes, copyright infringement, Internet disputes, and business valuation disputes, and in matters involving the Satellite Home Viewer Act, the Satellite Home Viewer Improvement Act, the Automated Clearing House (ACH) rules and regulations, the National Voter Registration Act, and the Unlawful Internet Gambling Enforcement Act of 2006.

Her experience also includes participation in trial teams in complex commercial and tort litigation matters involving multiple parties and multiple districts. She has substantial motion and appeal practice, arbitration, and injunctive relief experience and a significant number of jury and bench trials in which she has first chaired.

Cindy’s internet-related litigation includes litigation against anonymous John Doe speakers, litigation brought for comments made on internet blogs and websites, subpoenas and discovery of and from internet service providers (ISPs), and defense of electronic payment systems and processors. She has significant experience regarding the publication and distribution of defamatory and confidential material on the internet and the misuse of protected and licensed trademarks on the internet.

Cindy has been lead counsel on several arbitration matters and has been an active participant in court-sponsored mediations. She has drafted mediation agreements and arbitration clauses and alternative dispute resolution provisions for contracts. She has also served as a court-appointed arbitrator in a number of matters.

Cindy spent six days in 2021 at the Pepperdine Caruso School of Law participating in Mediating the Litigated Case training. Cindy is a recognized NITA instructor who has taught both trial and deposition skills. She attends and participates in a number of women’s network associations and events. She has spoken often at seminars and authored articles appearing in local publications. Cindy serves as an adjunct professor at Sandra Day O’Connor College of Law teaching the “Technology in the Courtroom” course.

Cindy is a fellow of the Litigation Counsel of America, has been named a Best Lawyer by Best Lawyers in America for the past two years, and was named by Chambers and Partners as a Recognised Practitioner – Litigation: General Commercial – Arizona – Band 3 since 2019. She has been named a Southwest Super Lawyer in business litigation eleven times and has been named one of the Southwest Super Lawyer Arizona Top 25 Women for the last seven years. AZ Business magazine has named Cindy one of the Top 100 Lawyers in Arizona for the past six years and AZ Business Leaders has named her in Business & Commercial Litigation for the past two years. In 2004, she received the Boss of the Year award from the Phoenix Legal Support Association. Today’s Arizona Woman named her to its list of “Who’s Who in Business 2003.”

Cindy was also quoted in an article in The National Law Review entitled “Victory in New Mexico Voter Registration Case: New Mexico Settles Lawsuit, Agrees to Offer Voter Registration to Public Assistance Clients,” regarding a pro bono case with which she was involved.

Representative Matters
  • Representation of national franchisor in the settlement of multiple consumer class actions alleging unlawful business practices, breach of the covenant of good faith and fair dealing, and unjust enrichment.
  • Representation of municipality in contract dispute against third party alternative energy developer.
  • Representation of private equity firm in Pennsylvania state court. Secured dismissal after success on preliminary objections.
  • Representation of identity theft protection company in numerous class actions alleging varying claims including violation of California’s Automatic Renewal Law and the Telephone Consumer Protection Act. Negotiated favorable settlements.
  • Representation of national franchisor in class action alleging violation of the Telephone Consumer Protection Act. Success on motion to dismiss and then secured voluntary dismissal after filing a second motion to dismiss on the amended pleading.
  • Representation of national franchisor in litigation regarding an executive employee and allegations of a breach of non-compete agreement. Negotiated successful settlement.
  • Representation of municipality in contract dispute over national sports team and sports arena.
  • Representation of internet technology company in multiple consumer class actions and individual actions alleging claims for breach of contract, unfair and deceptive trade practices, violation of the Electronic Funds Transfer Act, and violation of California’s recording statutes. Obtained successes at the pleading stage.
  • Representation of national franchisor in securing voluntary dismissals on varying claims in numerous individual actions across the country.
  • Representation of identity theft protection company in numerous shareholder derivative lawsuits.
  • Representation of national franchisor in numerous disputes with franchisees.
  • Representation of pro bono client against the New Mexico Secretary of State and the New Mexico Human Services Department for violations of the National Voting Registration Act. The District Court of New Mexico granted Plaintiffs’ motion for summary judgment, which the Tenth Circuit Court of Appeals affirmed on appeal in a reported decision.
  • Representation of federal agency in obtaining a TRO and a preliminary and permanent injunction against defendants who improperly and fraudulently registered the agency’s name with the Arizona Secretary of State and used that fraudulent registration to execute and record Special Warranty Deeds to 25 separate pieces of property, totaling in excess of $4 million. Obtained complete success, as well as an attorneys’ fees and costs award.
  • Representation of international hospitality franchisor in multiple disputes with franchisees in Arizona and California, including successful two-week bench trial in the Northern District of California.
  • Representation of technology company in patent infringement litigation that resulted in a $15,475,482 verdict, the largest civil verdict in 2012.
  • Representation of national technology and communications company in numerous litigation involving alleged violations of the Copyright Act and the Satellite Home Viewer Improvement Act in the Central District of California, District of Colorado, Southern District of Florida, and United States Court of Appeals for the Eleventh Circuit.
  • Represented national transportation company against wage and hour claims. Obtained success after lengthy trial in the District of Arizona.
  • Representation of national aviation company in claims involving the posting and threatening to post per se defamatory comments on an Internet weblog. Obtained favorable settlement.
  • Representation of Arizona-based for-profit institution of higher education involving claims of dilution of shares and contract fraud.
Reported Decisions
  • Vann v. Massage Envy Franchising LLC, No. 13-CV-2221-BEN WVG, 2015 WL 74139 (S.D. Cal. Jan. 6, 2015) (success at summary judgment).
  • Valdez v. Squier, 676 F.3d 935 (10th Cir. 2012) (success on appeal and affirmance of District of New Mexico summary judgment decision).
  • Nat. Mortgage Ass’n v. Home, No. CV11-1227-PHX-DGC, 2012 WL 1894104 (D. Ariz. May 23, 2012) (success on motion to dismiss); Fed. Nat. Mortgage Ass’n v. Home, No. CV11-01227-PHX-DGC, 2012 WL 10685 (D. Ariz. Jan. 3, 2012) (success on fee application).
  • Bobolas v. Does, No. CV-10-2056-PHX-DGC, 2011 WL 810325 (D. Ariz. Mar. 3, 2011) (success on motion to intervene).
  • Mahroom v. Best Western Int’l Inc., 7 Trials Digest 14th 8 (summary of successful bench trial); Mahroom v. Best Western Int’l, Inc., No. C 07-2351JFHRL, 2009 WL 2216578, at *11 (N.D. Cal. July 22, 2009) (memorandum of intended decision after successful bench trial).
  • Best Western Int’l, Inc. v. Patel, 523 F. Supp. 2d 979, 992 (D. Ariz. 2007) (successfully obtained preliminary injunction).
  • Liss v. Exel Transp. Servs., Inc., No. CIV042001-PHX-SMM, 2007 WL 1040691 (D. Ariz. Apr. 3, 2007) (success on motion for partial summary judgment).
  • United Dairymen of Ariz. v. Rawlings, 2006 WL 4094378 (summary of successful jury trial and verdict).
Publications
  • Co-author, “Damage to Corporate Image and Employee Harassment Lurks in Cyberspace,” Lodging Today (September 2009)
  • Co-author, “Address Employee Use of Internet Social Networking Media,” Hospitality Law (November 2009)
  • Co-author, “Unlawful Internet Gambling in the United States,” Maricopa County Lawyer
  • Co-author, “An Ounce of Prevention: Preventive Action Can Help Protect Trade Secrets and Avoid Lawsuits,” The Daily Journal
  • “Protecting Your Company’s Confidential and Proprietary Information From Employee Sabotage,” Arizona Journal
Media Mentions
  • “Arizona-Based Airline Lands $5M Deal With IPO Investors,” Law 360, May 9, 2022.
  • “Balance Point,” 2020 Southwest Super Lawyers Magazine, April 22, 2020.
  • “After years of talking trash, Glendale wins legal battle with Vieste Energy,” AZ Central, February 6, 2020.
  • “Calif. Judge Gives Final OK to $68M LifeLock Settlement,” Law 360.com, September 20, 2016.
  • “LifeLock Dodges Claims It Hid Slow Alerts, FTC Action,” Law 360.com, August 4, 2016.
  • “Vieste and City Await Court Decision,” Glendale Star, September 24, 2015, available at http://www.glendalestar.com/news/article_767ef302-6230-11e5-a92e-430253656478.html.
  • “NHL’s Coyotes Would Stay In Ariz. Under Deal With Glendale,” Law 360.com, July 23, 2015.
  • “Objectors Say Massage Chain Still Revoking Prepaid Rubs,” Law 360.com, June 29, 2015.
  • “Arizona Women’s Center Launched with Entrepreneur Biz Competition,” March 20, 2015, available at http://www.bizjournals.com/phoenix/blog/techflash/2015/03/arizona-womens-center-launches-with-entrepreneur.html.
  • “Calif. Massage Chain Class Wins Cert. Over Lost Rubs,” Law 360.com, April 17, 2014.
  • “Leaving Big Law for Collaboration & Diversity,” Attorney of the Month, October 28, 2013.
  • “Women from DLA Launch Big-Law Alternative,” The Recorder, July 9, 2013.
  • “GoDaddy Escapes False Ad Suit Over ‘Free’ Registration,” Law 360.com, August 16, 2012.
  • Ms. Ricketts was quoted in an article in The National Law Review entitled “Victory in New Mexico Voter Registration Case: New Mexico Settles Lawsuit, Agrees to Offer Voter Registration to Public Assistance Clients,” regarding a pro bono case with which she was involved.
Presentations, Conferences, and Seminars
  • Co-presenter, “Unlawful Internet Gambling Enforcement Act of 2006,” Payments 2007 presented by the National Automated Clearing House Association Conference
Courts and Forums
  • Supreme Court of the United States
  • United States Court of Appeals for the Third Circuit
  • United States Court of Appeals for the Ninth Circuit
  • United States Court of Appeals for the Tenth Circuit
  • United States Court of Appeals for the Eleventh Circuit
  • United States District Court for the District of Arizona
  • United States District Court for the District of Colorado
Memberships
  • American Bar Association
  • State Bar of Arizona
Civic and Charitable
  • Chair, Phoenix’s Father of the Year Council of the American Diabetes Association (2008 – 2010)
  • Chair, American Diabetes Association Valley of the Sun Community Leadership Board (2010 – 2012)
  • Committee Member, VIP Reception/Media Relations Subcommittee, 2013 Arizona Women’s Education & Employment Faces of Success Luncheon Committee
  • Member, Board of Directors, Arizona Women’s Education & Employment (2015-2016)
  • Member, Board of Directors, NorthBridge College Success Program (2017-2019)
Professional Recognition and Awards
  • Fellow, Litigation Counsel of America, The Trial Lawyer Honorary Society – 2021-2022
  • Best Lawyers in America – Best Lawyers® – 2021-2022
  • AZ Business Leaders – Business & Commercial Litigation – 2021-2022
  • Chambers and Partners Recognised Practitioners – Litigation: General Commercial – Arizona – Band 3 – 2019-2022
  • Arizona Business Magazine – Top 100 Lawyers in Arizona – 2015-2022
  • Southwest Super Lawyer – 2007, 2011–2022
  • Southwest Super Lawyer, Arizona Top 25 Women – 2014-2022
  • Martindale-Hubbell® Peer Review Rating™ AV® Preeminent™ 5.0 out of 5 – 2006-2022
  • Super Lawyers Business Edition Annual Directory – Business Litigation – 2013-2018
  • Life Fellow of the American Bar Foundation – 2016
  • Crohn’s & Colitis Foundation of America, Women of Distinction – 2011
  • Chairman’s Award by the American Diabetes Association – 2008